What would delight an educator’s heart more than seeing a learner finally “getting it”? The emerging smiles, perhaps even high-fives, and the fulfilling connection of witnessing their progress. But how do those moments come about? What intentional and attentional choices do we make to create conditions that more readily afford such moments?

In this session, Dr. Haesun Moon introduces heutagogical principles and practices that value, rather than evaluate, one’s progress. Heutagogy, a learner-centred approach, underpins coaching practice by assuming humans are naturally inclined toward growth and optimal actions. As educators, we curate experiences of curiosity and wonder that fuel mastery and meaningful progress in education.

Dr. Moon’s groundbreaking meta-model, the Dialogic Orientation Quadrant (DOQ), will be introduced as a practical framework guiding our intentional and attentional choices during conversations, highlighting how we define and measure the hidden patterns of learning progress. The DOQ serves as an influential tool for various conversations—coaching, counseling, performance reviews, and team discussions—making the invisible process of meaning-making both visible and trackable.